FAQ

Product FAQ:
Shipping Policy:
Project44 Yoyo Company now ships worldwide from Brunei under Standard Mail & EMS. Our store currency is USD ($), however, you can change the store currency using a dropdown in the lower right corner of our website. For flat rate shipping we offer five options tied to destinations that was mentioned on our countries list below.
 
Standard Mail #1: $10 (Non Trackable)
Standard Mail #2: $15 (Trackable)
EMS: Roughly from $30-$55 in different countries
Free Standard Mail Shipping: Orders up to $79
Free Express Mail Shipping: Orders up to $99
 
Traceable shipping destinations under Standard Mail:
 
Argentina, Australia, Brazil, Burma, Canada, Denmark, Egypt, France, Great Britain, HongKong, India, Indonesia, Italy, Japan, Malaysia, Nepal, Netherland, New Zealand, Philippines, Saudi Arabia, Singapore, Spain, Sri Lanka, Taiwan, Thailand, UAE, USA, West Germany
 
Traceable shipping destination under Express Mail:
 
‌Argentina, Australia, Austria, Bahrain, Bhutan, Brazil, Burma, Canada, China, Denmark, Egypt, Fiji, France, Germany, Ghana, Great Britain, Greece, Hongkong, India, Indonesia, Iran, Ireland, Italy, Japan, Jordan, Morea, Kuwait, LAOS, Luxembourg, Macau, Malaysia, Maldives, Mexico, Netherland, New Caledonia, New Zealand, Nigeria, Norway, Oman, Pakistan, Papua New Guinea, Philippines, Portugal,Qatar, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, USA, Vietnam, Yemen
 
Your order will be shipped with Standard Mail or EMS. Some things beyond our control may cause your shipment to be delayed, such as Sale events, calamity, transit or customs delays. We always ship your order within 4-5 days (excluding weekends and store holidays). Your shipping cost can be checked at the cart page. You will be responsible for all taxes, duties, and any other fees that may be levied by your country. Please note that we pack your order with the utmost care, but we cannot be responsible for any damage incurred during shipping. If you have any questions or you don’t see your country listed in destinations section, contact us via email.
After Sales Policy:
Payment Policy:
OEM Services:
Last update 31.10.2023